ITIL(R) and IT service management have been practised successfully around the world for more than 20 years. ITIL(R) is a framework for IT service management ...

Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate ...

Aug 4, 2016 ... ... ITIL Foundation certification exam. Written by itSMF UK 2013 Trainer of the Year and ITIL Champion Jim Davies, ITIL Foundation All-in-One ...

... ITIL(R) Foundation Certification Kit is the most complete guide for anyone involved in IT Service Management and who are aiming to take the ITIL(R) Foundation ...

ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification.